Brought to you by City of Pensacola

NEW DAY, BETTER WAY
TO PARK, PAY AND PLAY

GET THE 

MOBILE APP

HOW IT WORKS

1

Enter Your
Zone #

2

Set Your Time

3

Select Your

Vehicle

4

Pay & 

Go

Easily pay for parking
from your phone.

No change? Quickly pay for on-street and garage parking right from your mobile device. Watch the video to learn how simple parking in Pensacola can be with ParkMobile.

PERKS OF USING PARK MOBILE

Easily register and start your first session.

Use the “Find My Car” feature to receive turn by turn directions back to your car.

Save “favorite” and recently used parking zones.

Customize your parking expiration reminders.

Extend your parking session on-the-go.

Add up to 5 vehicles to your account.

How can parking enforcement verify that I have paid through the app for my parking? City of Pensacola Parking Ambassadors use license plate recognition technology to verify parking payment transactions. There is no need to print a receipt to verify your payment; however, you can see (and export) a summary of your paid transactions at any time by going to your Account/History page.

Can I use the ParkMobile app to pay for parking anywhere in Pensacola? Yes, you can use the app in all City managed parking lots, on-street and garage parking, as well as for privately owned parking spots whose owners have elected to be part of the PARKPensacola app system. All available nearby parking will show up on the parking map when you log in.

Is payment secure? Yes, your payments made through the ParkMobile app are highly secure. The payment system is certified to the highest Payment Card Industry standards.

How much does it cost? The ParkMobile app is free to download. When you select and purchase a parking transaction using the app you’ll pay the standard parking fee for that parking location, plus an additional convenience fee for using the app. You will be notified of the total charge prior to confirming your payment.

Can I register more than one vehicle in my account? Yes! When you register, add the license plate of your primary vehicle. Later, you can add/register up to five total vehicles by visiting the My Account page, or add them when you perform your next parking session.

I entered the wrong zone number. Can I change it? Unfortunately your parking transaction cannot be cancelled or changed at this stage. However, your parking payment remains valid for all ParkMobile parking spaces for the duration of your paid session.

I can’t get the app to work. What is the problem? Try restarting your device; then open the app to see if it works as expected. If you are using cellular data or Wi-Fi and have issues with the app, try to connect to another Wi-Fi network. To check your Wi-Fi connection, try streaming a video from the internet to see if it loads quickly. Or contact your internet provider for more help.

I need help. Who can I contact? You can chat directly with ParkMobile Customer Assistance using the app. Just click on Chat Support under Settings. And your City Parking Ambassadors are on the streets seven days a week. You can spot them wearing teal blue shirts.

PHOTOGRAPHY BY LAURA BOGAN PHOTOGRAPHER

City of Pensacola Parking Management
222 W. Main Street
Pensacola, Florida 32502
(850) 434-5372

CLICK HERE for City of Pensacola
Parking Management Website:
• E-Permits Information
• Parking Zones Map
• Free Parking Areas
• How to Pay or Appeal a Ticket

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