The easy,
contactless
way to find
and pay for
parking.

PARKPensacola App Logo

PARKPENSACOLA
MOBILE APP

PARKPensacola App Intro Graphic

Download the
App Today!

With the PARKPensacola app,
parking is as easy as 1, 2, 3.

STEP 1
Pick Location

App screen 1

STEP 2
Select Duration

STEP 3
Make Payment

App screen 3
Location icon
Find Available Parking

Shown right on your Apple or Android device!

Money icon
Fast, Easy, Secure Payment

Pay from anywhere! Avoid parking fines. Grab your phone and start a session.

Clock icon
Extend Parking Sessions

Without leaving your seat at the table, even if you started your session at a pay station.

Smartphone icon
Get Text Reminders

Set up push notifications and you’ll know when your time is running low.

Car icon
FIND MY CAR Feature

Forget where you parked? Get walking directions back to your car.

Handicapped icon
Find Parking By Type

Filter by TYPE to find a parking lot, covered garage or handicapped parking.

Grid icon
Available Parking at Your Fingertips

GPS is used to automatically identify your location & show where availability is highest.

Stopwatch icon
Your First 30 Minutes Are FREE

When you start your parking session via the app or pay station, your first half-hour is FREE!

PARKPENSACOLA

Easy Account Set-Up

App account screen

Download the PARKPensacola app to your phone or mobile device.

Open the app and click “Sign Up.”

Enter your email, phone number and password and choose language. OR just use your Apple ID, Google or Facebook account to sign up.

That’s it! Once you’re signed in, you can add your vehicle. The first time you use the app you can add your payment details. The app will remember all your information for the next time.

App account screen
Number 1 icon
Number 2 icon
Number 3 icon

First, download the PARKPensacola app to your phone or mobile device.

Then, open the app and click “Sign Up.”

Finally, enter your email, phone number and password and choose language. OR just use your Apple ID, Google or Facebook account to sign up.

That’s it! Once you’re signed in, you can add your vehicle. The first time you use the app you can add your payment details. The app will remember all your information for the next time.

APP
FAQs

How can parking enforcement verify that I have paid through the app for my parking?
City of Pensacola Parking Ambassadors use license plate recognition technology to verify parking payment transactions. There is no need to print a receipt to verify your payment; however, you can see (and export) a summary of your paid transactions at any time by going to your Account/History page.

Can I use the PARKPensacola app to pay for parking anywhere in Pensacola
Yes, you can use the app in all City managed parking lots, on-street and garage parking, as well as for privately owned parking spots whose owners have elected to be part of the PARKPensacola app system. All available nearby parking will show up on the parking map when you log in.

Is payment secure?
Yes, your payments made through the PARKPensacola app are highly secure. The payment system is certified to the highest Payment Card Industry standards.

How much does it cost?
The PARKPensacola app is free. When you select and purchase a parking transaction using the app you’ll pay the standard parking fee for that parking location, plus an additional convenience fee for using the app. You will be notified of the total charge prior to confirming your payment. If you add time to your same session later, there is no additional charge.

If I still had money in a digital wallet in my Passport Parking app, or a valid parking permit, will those funds be transferred to the new system?
Yes. If you have any remaining funds in the Passport Parking app or a valid parking permit, those will transfer over to the new system.

Can I register more than one vehicle in my account?
Yes! When you register, add the license plate of your primary vehicle. Later, you can add/register other vehicles by visiting the My Account page, or add them when you perform your next parking session.

I entered the wrong zone number. Can I change it?
Unfortunately your parking transaction cannot be cancelled or changed at this stage. However, your parking payment remains valid for all PARKPensacola parking spaces for the duration of your paid session.

I can’t get the app to work. What is the problem?
Try restarting your device; then open the app to see if it works as expected. If you are using cellular data or Wi-Fi and have issues with the app, try to connect to another Wi-Fi network. To check your Wi-Fi connection, try streaming a video from the internet to see if it loads quickly. Or contact your internet provider for more help.

How do I buy a parking permit?
To purchase a parking permit, please visit: www.pensacolapermits.com

I need help. Who can I contact?
Your City Parking Ambassadors are on the streets Mondays through Saturdays. You can spot them wearing teal blue shirts. You also may contact the City of Pensacola Parking Management office at (850) 434-5372, or VISIT HERE to find more information.

PARKPensacola App Logo

City of Pensacola Parking Management
222 W. Main Street
Pensacola, FL 32502
(850) 434-5372


CLICK HERE
for City of Pensacola
Parking Management Website:
• E-Permits Information
• Parking Zones Map
• Free Parking Areas
• How to Pay or Appeal a Ticket

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PARKPENSACOLA IS A REGISTERED TRADEMARK OF THE CITY OF PENSACOLA. ALL RIGHTS RESERVED.